Instruction manual

Station Hunting
Considerations
Station Hunting provides several flexible alternatives to ensure that calls do not go
unanswered. Note that only calls to busy terminals will hunt; once a call begins ringing at a
terminal it will remain there unless picked up or covered.
Interactions
The following features interact with Station Hunting.
Attendant Camp-On: When the attendant extends a call to a busy terminal in a hunt group,
the call hunts for an idle terminal. If none is found, the call Camps-On to the called terminal.
Callback Queuing: If all stations of a hunt group are busy, the call queues only for the dialed
station in the group.
Call Waiting:
If all members of a hunt group are busy and the originally-dialed station has
Call Waiting, the caller hears special ringback until the station becomes available to answer
the call.
Coverage: Station Hunting initially overrides all coverage options. When a call to a voice
terminal that has Coverage exhausts the terminal hunting possibilities, coverage is invoked.
Following/Forwarding: Calls signed in at, or forwarded to, a station in a hunt group will hunt
and ring an idle station if the home station is busy. If all members of the group are busy and
the away, or forwarded-to, station has Call Waiting, the caller hears special ringback until the
away station becomes available to answer the call.
A call to a forwarding station in a hunt group will first ring at the away, or forwarded-to,
station. After an administered number of rings, the call returns to the hunt group; if all
members are busy, the call continues to ring at the away station until a hunt group member
becomes available.
Administration Requirements
Voice or Data Terminal Port:
● Assign PDC/DDC of terminal to hunt to next.
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