Instruction manual

FEATURES AND SERVICES
Interactions
The following features interact with Send All Calls.
Bridging of System Access Buttons:
The principal station can be administered so that
pressing the SEND ALL CALLS button will send ringing for incoming calls to its coverage
stations only, to its bridging stations only, or to both.
If ringing is sent to a Bridged Access (BA) button via Send All Calls, and if the BA button is
administered to not receive ringing, the call will flash (but not ring) at the BA button. If
ringing is sent to a BA button via Send All Calls, and if the BA button is administered to
receive ringing (immediate or delayed), then the call will ring immediately on the BA button.
Callback Queuing: Callback attempts to the originator are not affected by Send All Calls.
Call Waiting: A busy station with Send All Calls activated will receive call waiting tones; the
caller will hear special ringback.
If the busy station then goes on-hook, single-ring reminder
will not be given for that waiting call.
Coverage (General): Send All Calls works in conjunction with the Coverage features at
covered and covering stations.
At stations not associated with Coverage, Send All Calls
simply serves to silence the ringer on incoming calls; no redirection occurs.
If a station is translated to not send ringing to coverage when calls to this station are
unanswered, the Send All Calls feature overrides this instruction (ringing will be sent).
If a covering station activates Send All Calls, the station is removed from the coverage path
completely. Coverage calls will not be directed to the station.
Coverage, Group:
If a station with Send All Calls activated has group coverage and all the
coverage receivers are busy, a call waits at the station while the system periodically checks
for an idle receiver. When one becomes available, the call is directed to the covering station.
Coverage, Individual:
If a station with Send All Calls activated has only individual coverage
and all coverage receivers are busy, a call stays at the station; it does not go to coverage.
Display: When Send All Calls is invoked, the sending station still receives incoming call
information. If the calls are being sent to coverage, the proceeding-to-coverage descriptor
“c” appears in position 16.
Screen 1 146 Pearson,M c
Distinctive Ringing:
Normal audible ringing is turned off for incoming calls when Send All
Calls is activated, unless single-ring reminder is administered.
Forwarding: Forwarding supersedes Send All Calls.
A call forwarded from a station with
Send All Calls activated will not go to coverage or to bridging stations unless the call is not
answered at the forwarded-to station and returns. After returning, the call routes according
to the Send All Calls feature.
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