Instruction manual

Pickup
If no eligible calls are ringing, attempting pickup results in reorder tone.
Interactions
The following features interact with Pickup.
Bridging of System Access Buttons: Pickup is a station-oriented feature. Thus, calls ringing at a
principal System Access (SA) button can be picked up by members of the principal’s Pickup Group;
calls ringing at a Bridged Access (BA) button can be picked up by members of the bridging station’s
Pickup Group. If a user dials the Group Pickup access code while active on a BA button, the system
interprets this as an attempt to pick up a call in the Pickup Group of the bridging station, not of the
principal station.
Calls ringing at either a principal SA button or an associated BA button can be picked up by using
the Directed Pickup feature.
Callback Queuing: A callback call cannot be picked up.
Coverage: When a call is directed to a coverage station and the call is
Cover buttons associated with the call go idle.
Personal Line: After a call is picked up from a Personal Line (PERS
terminal can still enter the call.
Remote Access: Remote Access callers cannot use the Pickup feature.
Administration Requirements
Voice Terminal Port:
● Assign Pickup Group Number (1-16, none; default = none).
answered via Pickup, all
LINE) button, the called
November 1995
2-257