Instruction manual

FEATURES AND SERVICES
Personal Lines
Description
This feature provides a dedicated outside line for multiline voice terminal or ATL cordless
telephone users.
Unlike pooled facilities, which can be accessed via dial codes, Personal Lines can be
accessed only via a dedicated feature button, and provide both incoming and outgoing
service. Up to 16 terminals may share a Personal Line.
Up to four parties may be off-hook
on the line at the same time (the line itself is the fifth conferee). When the line is busy, its
status LED lights at all terminals on which the line appears. Ringing may be provided
optionally to one or more of the terminals sharing the line.
For each Personal Line, one station is administered as the principal (owner). The coverage
of that terminal determines the coverage of the Personal Line.
Considerations
Personal Lines provide facilities to users who desire direct access to the exchange network.
In addition, Personal Line appearances are provided on the Direct Trunk Attendant Console
for general use trunks.
Appearances of these lines may also be provided at selected
multiline voice terminals to ensure coverage when the attendant is not available. DID trunks
cannot be terminated on Personal Line buttons.
Personal Lines provide direct access for callers, bypassing the attendant. In some cases,
they may substitute for DID service.
Interactions
The following features interact with Personal Line.
Attendant Console, Direct Trunk: On the Direct Trunk Attendant Console (DTAC), trunks are
terminated as Personal Lines.
The DTAC can accommodate a maximum of 26 Personal
Lines (24 is the practical limit).
Attendant Console, Switched Loop:
Personal Lines cannot be terminated on a Switched
Loop Attendant Console.
Coverage: The coverage of the principal station (owner) determines coverage for the line.
Direct Group Calling: The same trunk may be used as a Personal Line and also be directed
to a DGC group.
If an incoming call is not answered by the DGC group after a
predetermined number of rings, ringing and LED flashing will be transferred to all button
appearances of the line (unless a DGC delay announcement is provided).
Hold: A Personal Line cannot be placed on hold if any other stations that share the line are
also off-hook on the line.
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