Instruction manual

FEATURES AND SERVICES
Personal Dial Code (PDC)
Description
A Personal Dial Code (PDC) consisting of one to four digits is assigned to each voice
terminal in the system.
The PDC serves as the “extension number” of its terminal. Each
PDC can also be associated, through system administration, with the name of the terminal’s
user; terminals that have no specific users, such as lobby or conference room sets, can be
assigned appropriate place or function names.
A special quality of PDCs is their portability; users can “carry” their PDCs with them when
they temporarily go to another terminal. A user can “sign in” his or her PDC at “away”
terminals and receive calls originally directed to the home terminal. Upon leaving the
temporary location, the user “signs out”
the PDC so that calls will again ring at the home
terminal. (For information on the applications of these procedures, refer to the “Following”
feature description.)
Analog data endpoints with modems are also assigned PDCs.
Digital data endpoints have
Data Dial Codes (DDCs).
Floating Personal Dial Codes (FPDCs) are assigned to users who do not have their own
voice terminals. These users can sign in their FPDCs at any station in the system and
receive their calls there. The system can be administered to force calls to FPDCs that are
not signed in anywhere to ring at the Attendant Console(s). FPDCs can also be reserved and
assigned to visitors who expect to receive calls.
Considerations
The Personal Dial Code (PDC) feature provides flexibility for users and visitors. Visitors,
once assigned a FPDC, can inform callers and the attendant. Calls can then be directed to
the voice terminal where the FPDC is signed in.
Calls to FPDCs that are not signed in
anywhere may be directed to the attendant for further handling.
Up to 200 PDCs and 300 FPDCs can be assigned in a system.
Interactions
The following features interact with Personal Dial Code.
Coverage: Calls to a FPDC signed in at a voice terminal receive the coverage of that
terminal. Unanswered calls to a PDC at an away terminal return to the home terminal and
receive the home terminal’s coverage treatment; they do not receive the away terminal’s
coverage.
Direct Inward Dialing:
In systems with DID service, PDCs, FPDCs, DGC access codes,
DDCs, and facility access codes may match the last 2, 3 or 4 digits of DID numbers. For
example, the code matching DID number 555-2345 may be 45, 345 or 2345, depending on
the system dial plan.
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