Instruction manual

Messaging Services
Messaging
Description
These services
Services
include features that light a Message LED to indicate that another station or
the attendant) has a message for the user.
The Messaging Services provide light activation/deactivation only. Users must call the
sender to receive their messages.
The system supports four types of Message Waiting services:
● Attendant Message Waiting
● Coverage Message Waiting
● Dial Access to Message Waiting Indicators
● Station-to-Station Message Waiting
It also provides interface with the AT&T VOICE POWER Voice Message System.
Attendant Message Waiting
The Attendant can turn on (and turn off) the Message LED at other voice terminals. When
this indicator is lighted, users call the attendant for messages. The LED on multiline
terminals may be turned off by the user (by pressing MESSAGE), by the attendant, or by
another station with the Dial Access to Message Waiting Indicators feature. The Message
LED on single-line terminals can be turned on or off by the attendant or by the user with the
Dial Access feature.
Refer to the “Attendant Message Waiting” feature description for additional information.
Coverage Message Waiting
Allows a user providing Individual Coverage to control the Message LED on a covered (or
bridged) voice terminal.
(This feature also allows a bridging station user in a
Principal/Bridging arrangement to control the principal’s Message LED using the procedures
described here.) A Coverage Message button (COVER MSG) at the covering station is used
to display and control the status of the covered user’s Message LED. The state of the
COVER MSG LED reflects the state of the covered station’s Message LED. The covering
user can turn on or off (toggle) the covered party’s Message LED at any time during a
coverage or bridged call by pressing COVER MSG. To turn on the covered user’s Message
LED when not on a coverage or bridged call, the covering user may go off-hook on a System
Access button, press COVER MSG and then dial the covered user. The covered station’s
Message LED turns on if off and stays on if already on.
If the covering station then presses
COVER MSG a second time before hanging up, the Message LED will turn Off.
A covered party must dial the covering party to retrieve messages. Multiline voice terminal
users can press MESSAGE to turn Off their Message LED. Message indicators on single-
line voice terminals can be controlled by the user, the covering party, or the attendant, by
using the Dial Access feature.
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