Instruction manual

Features and Services
Integrated Solution (IS)
Description
This feature is the enhancement to System 25 with a UNIX
®
-based computer (PC) acting as a
Master Controller. The PC is a multi-tasking computer which provides the following options:
● Basic Administration System (Included with IS): Basic Administration (BAS) allows you
to add, move, and change your telephone system to meet the demands of your business.
This is accomplished through the default administration interface of System 25.
● Advanced Administration Software (optional): Advanced Administration Software allows
you to add, move, and change telephone features and assignments quickly with the
assistance of menus and help screens that guide you through each procedure. (You cannot
simultaneously administer with both AAS and BAS.)
● Call Accounting System (optional): With the Call Accounting System (CAS), you can
track incoming and outgoing calls so that you can make informed decisions about your
telephone needs. You can monitor the cost of calls, print reports of incoming and/or
outgoing calls, track calls made on behalf of clients, and identify cases of telephone abuse.
● AUDIX Voice Power (optional): AUDIX Voice Power (AVP) combines features of the
Automated Attendant (AA) with an information service, message drop, and voice mail to
retrieve calls and take messages when a user is busy or does not answer. (You can have
either AVP or AA, but not both.)
● Automated Attendant (optional): Automated Attendant (AA) is a low-cost solution for
businesses requiring less features than those offered with AVP. Calls on specified lines are
automatically answered, and callers are directed to the extension number of the person or
department they are calling. (You can have either AVP or AA, but not both.)
● FAX Attendant (optional)
Considerations
For Basic or Advanced Administration, the Master Controller is connected to System 25 exactly as
an ordinary SAT. A serial port is required on the UNIX-based PC (one is standard, additional serial
ports are available on expansion boards). Advanced Administration is optional and requires the
appropriate software.
For Call Accounting System, the Master Controller is connected to System 25 just as an SMDR
printer. The final connection to the PC is made with a 355A adapter. A serial port is required on the
PC (one is standard, additional serial ports are available on expansion boards). A wide-carriage
parallel printer such as the 473/474 and 570/572 is strongly recommended (a single Centronics 36
pin parallel port is standard on the PC).
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November 1995