Instruction manual

FEATURES AND SERVICES
Headset Adapter Adjunct
Description
The headset adapter adjunct is an interface device for connecting a headset to an associated
voice terminal. A headset plugged into the adapter is activated by switches on the adapter.
The terminal operator has the choice of using either the handset or the headset for handling
calls. Turning the headset on and off is equivalent to lifting and hanging up the handset.
Considerations
Use of a headset allows a voice terminal operator to carry on conversations with both hands
free for writing, typing, etc. It is valuable adjunct for high traffic positions such as attendant
consoles.
Use of a headset does not affect normal voice terminal operations in any way.
Interactions
The following feature interacts with Headset Adapter Adjunct.
Speakerphone Adjunct:
A voice terminal cannot have both a headset and a speakerphone.
These adjuncts plug into the same jack on the voice terminal.
Administration Requirements
A 22- or 34-button built-in speakerphone (BIS) voice terminal (with or without display) should
be translated as Type 308 only if a headset adapter will be used with it. Otherwise, such a
terminal should be translated as Type 305.
Hardware Requirements
500A/502B Headset Adapters:
The 500A adapter (Figure 2-29) is designed for use with the 12-Button (7203M) MET voice
terminal. The 502B adapter is designed for use with MERLIN System (7300H Series)
terminals (with the exception of the 5-Button and HFAI sets). Most standard commercial
headsets can be used with the adapters.
The 502B adapter must be ordered if the user
requires HFAI operation on the headset (i.e., typical ACD/CMS operation).
Each adapter has an
“ON/QUIET” button, an
“OFF” button, a green indicator lamp, a jack
for a single headset, and a modular keyed 8-wire jack.
Each adapter is equipped with an
18-inch connecting cord. Optional cords are available in lengths of 4 and 14 feet.
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