Instruction manual

Hands-Free Answer on Intercom (HFAI)
Voice Terminals without Speakerphone or Headset Adapters
The HFAI feature is activated by pressing the AUTO ANS button. A beep signal announces
an incoming call and the SPEAKER LED lights.
A one-way talking link is established from
the caller to the terminal; the user can hear the caller but cannot converse. Lifting the
handset connects the user to the caller.
Considerations
The user of a HFAI equipped station should always deactivate the HFAI feature when leaving
the work area. If this is not done, incoming calls will be unintentionally “answered.”
Interactions
The following features interact with Hands-Free Answer on Intercom.
Bridging of System Access Buttons:
If a station has HFAI activated, internal calls arriving at
this station on a System Access button will auto-answer. However, calls arriving at this
station on a Bridged Access button will ring according to the administered ring option and
will not auto-answer.
Coverage: When the HFAI feature is enabled at a set, calls eligible for HFAI service will not
receive coverage because the set will answer them whether the user is present or not.
However, if the attendant uses the Attendant Message Waiting feature to turn on the
Message indicator at the set, the HFAI feature will be disabled (the AUTO ANS LED turns
off), allowing subsequent calls to receive coverage.
Send All Calls: Activating Send All Calls will disable the HFAI feature (the AUTO ANS LED
turns off).
Administration Requirements
Voice Terminal Port:
● Assign AUTO ANS button.
A 22- or 34-button built-in speakerphone (BIS) voice terminal (with or without display) should
be translated as Type 308 only if a headset adapter will be used with it. Otherwise, such a
terminal should be translated as Type 305.
Hardware Requirements
This feature requires one of the voice terminals or combinations of terminal and adjuncts
listed in the Description.
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