Instruction manual

Forwarding
Display: Reception of a forwarded call follows the standard format for a redirected call, with the call
type descriptor “f” in position 16 of Screen 2.
A forwarding display station receives abbreviated alert when a call is forwarded to an outside
number; the display is flashed on Screen 1 only. The new forwarding descriptor “F” appears in
position 1, followed by the digits of the outside number.
Screen 1
F912325552365
Following: Either Following or Forwarding, but not both, can be active at a given time for a
particular PDC. Activation of one feature while the other is in effect overrides the other feature.
Forwarding a SLAC’s PDC causes all SLAC calls to be forwarded (PDC and “ø”).
Remote Access: Remote Access calls to a System 25 station that has Forwarding activated will
forward like any other incoming calls to the station.
Remote Access callers can activate Forwarding to outside numbers at System 25 stations. Refer to
“Remote Access Forwarding” earlier in this feature description.
Repertory Dialing: The forwarding activation and deactivation sequences (or portions of them) can
be stored on REP DIAL buttons.
Send All Calls: Forwarding supersedes Send All Calls. A call forwarded from a station with Send
All Calls activated will not go to Coverage or to bridging stations unless the call is not answered at
the forwarded-to station and returns. After returning, the call routes according to the Send All Calls
feature.
Station Hunting: Calls forwarded to a station in a hunt group will hunt and ring an idle station if the
forwarded-to station is busy. If all members of the group are busy and the forwarded-to station has
Call Waiting, the caller hears special ringback until the forwarded-to station becomes available to
answer the call.
A call to a forwarding station in a hunt group will first ring at the forwarded-to station. After an
administered number of rings, the call returns to the hunt group; if all members of the hunt group
are busy, the call continues to ring at the forwarded-to station until a hunt group member becomes
available.
Station Message Detail Recoding (SMDR): When a call is successfully forwarded to an outside
number, the call record will contain the forwarding station and forwarded-to station numbers if
Forwarding was activated by an inside station. If Forwarding was activated remotely, the SMDR call
record will contain the incoming trunk number, the PDC of the forwarding station, and the barrier
code number. For more details, see the “Station Message Detail Recoding” feature description.
Transfer: Calls transferred by TRANSFER button operation to a forwarding station will be given
normal Forwarding treatment.
November 1995
2-189