Instruction manual

Forwarding
After dialing the Remote Access trunk and the barrier code, the caller receives second dial
tone. The caller then enters access code #70 and the PDC of the forwarding station;
confirmation tone followed by silence is returned if a valid PDC was dialed. Finally, the
remote caller dials the outside forward-to number and hears confirmation tone.
To cancel Remote Access Forwarding, the remote caller repeats the activation procedure but
substitutes “0” for the outside forward-to number.
Considerations
Forwarding helps System 25 users avoid missing important calls while they are absent from
their “home” terminals. It complements coverage features by allowing users to answer their
own calls remotely rather than have other users take their messages. Calls can be
forwarded from all types of voice terminals except rotary-dial sets.
A forwarded-to multiline voice terminal must have at least one System Access (SA) button, If
a user attempts to forward calls to a station without a SA button, reorder tone is returned,
and the attempt is blocked.
In general, the only calls that forward from a terminal are internal calls, transferred or
attendant-extended outside calls, Remote Access trunk calls, and DID calls. At multiline
terminals, such calls ring at SA buttons.
The following call types or features are station-oriented (rather than PDC-oriented) and do
not forward:
● Automatic Intercom calls
● Callback calls when a queued-for facility becomes available
● Calls ringing on Bridged Access (BA) buttons
● Coverage calls
● Directed Night Service calls
● DGC Group calls
● Manual Signaling
● Message Waiting indications
● Outward/Toll Restriction
● Personal Line calls
● Returning calls.
An attendant’s PDC can serve as a forward-to point for other stations. Calls placed to the
attendant’s PDC can be forwarded by the attendant.
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