Instruction manual

OVERVIEW
Efficient internal call termination is supported with the following features.
● Distinctive Ringing provides various patterns of ringing to allow users to distinguish
outside calls, inside calls, callbacks on queued calls, and calls set up at an
associated data terminal.
● Hands-Free Answer on Intercom (HFAI) allows Speakerphone and HFAI terminals to
auto-answer inside or attendant extended calls. With HFAI active, the set generates
a tone burst over its speaker to alert the calling and called party of the call
completion. Both parties may then converse;
no action by the called party is
required.
Frequently, the first termination point for a call is not its final destination. To support internal
call movement, System 25 provides the following features.
● Bridging of System Access and Personal Lines allows calls to be passed in a manner
that key system users are familiar with.
● Transfer allows a user to transfer any call to another voice terminal. This feature
supports transfer of calls from the answering position to another location for
completion of a transaction.
Examples are secretary to boss, office to lab, broker to
specialist, etc.
● Conference allows up to five parties (maximum two outside), including the originator,
to participate in a call. This feature supports add-on of additional parties to a call for
joint consultation, crisis management, schedule coordination, etc.
● Hold allows a user to suspend a call. The Hold feature allows users to temporarily
disconnect from one conversation and either place or answer another call. Music or
information bulletins may be provided to the held party. Called parties frequently use
the hold period to access computer data bases, search categories, and/or consult
with others via a second phone call.
● Following and Forwarding provide users with ways to answer their incoming calls
while temporarily away from their home terminals.
● Park allows a user to place a call or conference on hold and then pick up the call
from any voice terminal.
The user can page another party to pick up the parked call
or may move to another location and then re-access the call.
Data Communications
Small Business customers have started to integrate PCs into their day-to-day business
operations.
Businesses have found a need to access the data bases (sales, inventory,
personnel) in these PCs from more than one location (both on- and off-premises). System 25
data features are specially engineered to enhance a user’s ability to access data from
multiple locations.
System 25 has been designed to help these businesses use their
personal computers, data terminals, and host computers more effectively by providing the
following features.
1-10