Instruction manual

FEATURES AND SERVICES
Call Progress Tones
Call Progress tones provide audible feedback on the status of calls during call setup. These
tones are heard through the handset or the headset or the speaker, if Speakerphone or HFAI
is activated.
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Busy Tone: A slow pulsed tone indicating that all facilities for answering the call are
in use.
Call Waiting/Camp-On Tone: A single or double burst of tone sent to a busy terminal
to notify the user that a call is waiting.
A single tone indicates an inside call; a
double tone indicates an outside (trunk) call.
Call Waiting Ringback Tone (Special Ringback Tone): Standard ringback with a short
lower-pitched tone added at the end; indicates to the calling party that the called
party is busy but has been given Call Waiting tone.
Call Waiting ringback is repeated
until the call is answered.
Confirmation Tone: Three short tones indicating that the system has accepted the
instruction entered.
Dequeuing Tone:
Three short tones indicating that the called facility is now available
and that the call is being completed.
Dial Tone: A steady tone indicating that dialing or feature activation can begin.
Dialing Feedback: Indicates that a digit has been dialed.
Queuing Tone:
Five short tones. Indicates that no facility is currently available to
place the call, but that the call has been put into a callback queue and will be
completed as soon as a facility becomes available.
Reorder Tone: A fast pulsed tone indicating that all trunks are busy, that a dialing
error has occurred, that the terminal is restricted from making this call, or that an
account code is required but has not been entered.
Ringback Tone, Normal: The tone heard by the calling party indicating that the called
station is ringing; repeated until the call is answered.
Ringback Tone, Special: (see Call Waiting Ringback Tone.)
For additional information, refer to “Tones” in Section 5.
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