Instruction manual

Call Accounting System (CAS)
● Multi-Function Mode: Allows the user to print reports, edit files, and run other PC-based
programs while the CAS continues to collect and buffer call records in the background. The
user must enter the Dedicated Mode to process calls and generate reports.
The CAS performs three main functions; (1) call record processing, (2) report generation, and (3)
CAS system management. In addition, a limited directory lookup and message center is provided.
The following is a brief description of each function:
1.
2.
3.
4.
Process Calls: Involves screening call records, calculating the cost of valid calls, and storing
the call records.
Generate Reports: Allows the user to print the stored call record information organized in
one of several different ways. Users can select a report or set up their own special
combination of reports from the following:
● Summary Reports—A collection of reports that condense and summarize call
record information by total number of calls, duration, and cost. The reports can be
organized by department, call type, cost center, trunk, extension, cost, duration,
time of day, date, and account code.
● Organization Detail Report—A detailed report of each call record in the system,
sorted by department, cost center, and extension.
● Selection Report—This report can contain at a user’s option, summary or detailed
information based on any combination of the following items: time of day, date,
cost, duration, extension, access code, account code, dialed number, call type,
department, or cost center.
● Account Code Detailed Report—A detailed report on call records sorted by account
code. This report can be used for billing clients for calls made in their behalf.
● Preselected Report—Allows up to five predefine reports, which can include any
of the above mentioned reports. These reports can run upon request or at a
specified time and date.
System Management: Allows the user to perform several functions. These include editing
the table of departments, cost centers, and extensions; setting up account codes; defining
preselected reports; and keeping call rate information up to date. System configuration may
be changed. This allows the user to inform the CAS of changes in System 25 (e.g., dial
access codes, trunks) or changes in charge rates. System housekeeping may also be
performed. This includes establishing passwords, deleting call records, determining call
processing options, and performing various disk maintenance operations.
Directory Lookup and Message Center: Allows the user to look up anyone by last name, first
name, or extension. Messages can be recorded for individuals and can be printed or
displayed.
November 1995
2-77