Instruction manual

FEATURES AND SERVICES
Busy-To-Idle Reminder
Description
Busy-to-Idle Reminder alerts a multiline voice terminal user by a single ring as soon as a
busy internal station, DGC group, or facility (trunk group) becomes available. The feature
can be activated only for stations, DGC groups, and trunk groups represented on the
terminal by DSS, FLEX DSS, AUTO ICOM, and FACILITY buttons.
Before making a call to a station, the multiline voice terminal user can check the green status
LED of the station button. If it is lit, the station party is off-hook. To be alerted when the
party hangs up and is available again, the user (while on-hook), presses the button of the
station. The red I-use LED lights, indicating that Busy-to-Idle Reminder is in effect. When
the other party hangs up, the user’s terminal rings once.
The user simply goes off-hook, and
the station is called; the user does not have to press the button again.
If the user calls a station by pressing a FLEX DSS or DSS, button and receives busy tone,
the user must hang up before activating Busy-to-Idle Reminder.
When all the trunks in a pool represented by a FACILITY button are busy, the green status
LED is lighted. The user can activate Busy-to-Idle Reminder in the same way as for a station
call, by pressing the FACILITY button while on-hook. When a trunk becomes idle, the
terminal rings once. The user goes off-hook and if the trunk is still available is automatically
connected to the trunk. To complete the call the user dials the desired outside number.
Considerations
Busy-to-Idle Reminder gives the multiline voice terminal user a way to get quick access to a
station or trunk group that has just become available after being busy. Access to the station
or trunk is not reserved for the user who activates this feature; any other user has equal
access to the idle facilities.
On some multiline voice terminals, FLEX DSS, DSS, AUTO ICOM, and FACILITY buttons do
not have status and I-use LEDs. This makes Busy-to-Idle Reminder less convenient to use
because the user must first call the facility to determine if it is available. If it is not, the user
activates the feature by hanging up and pressing the button again. When the reminder ring
sounds, the user must then remember which button was used to initiate the call.
Interactions
Display: When a user receives this signal, the display format is the same as when the call
was originally placed, except that idle descriptor
“I” appears in position 1. Number and
name fields are displaced to the right.
Busy-to-Idle Reminder cannot be used with the Last Number Dialed, Personal Line, or
Repertory Dialing features.
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