User's Manual

8
Troubleshooting
This section should help you determine the
device operates. Call the AT&T Helpline at
cause of problems you might encounter and
1-800-628-2888 if you need assistance.
help you resolve them.
Remember that the way your SPIRIT System
was customized may influence how a particular
Operational Difficulty
What to Check
Ringing
SPIRIT Attendant doesn’t respond to outside calls
Night Service customization*
Do Not Disturb active
Delayed Ringing active*
Abbreviated
Ringing active*
No Ringing active*
No Access active*
Status of lines assigned to SPIRIT Attendant
station port (i.e., are all the Iines on hold?)
SPIRIT Attendant doesn’t respond to intercom calls
Call Forward active
SPIRIT Attendant ConnecT/R is very warm to the touch
This is normal, especially if the SPIRIT Atten-
dant ConnecT/R as been covered by papers or
other materials, or if the room temperature is
warmer than average.
Check with the person in your organization responsible for the SPIRIT System.