Specifications

Troubleshooting
Some common problems encountered when the paging system is not
operating are described below. Check each item in the order listed.
1. No AC power to AmpliCenter or Controller
2. Host telephone system failure
3. Host system page port failure
4. A hardwire disconnect between host system and the Controller
5. AmpliCenter or Controller switch settings tampered with
If the problem has not been resolved by checking the preceding items,
follow the steps described in the Troubleshooting tables that follows.
Table 3. Troubleshooting
Problem
Corrective Action
Power LED not on
Page access extension does
not answer
Background music cannot be
heard
Distorted, garbled, or raspy
sound from all speakers
Green power LED off
Page access LED won’t go off
Verify power cord is connected at both ends
Check for AC voltage at the wall socket
8-pin Molex plug from AmpliCenter in wrong connector on Controller
AmpliCenter or Power pack Failed. Return for repair
No power to AmpliCenter
Host telephone system not passing call through to Controller
Telephone mode selection switch on Controller not set correctly
Ground start - Tip and Ring reversed or Controller not grounded to host system
Input level not set correctly. Adjust music input level on AmpliCenter.
No power to music source. Verify power is on.
Radio off station. Adjust tuner.
Most likely music input wires crossed, with signal grounded out.
Music not programmed ON.
Short circuited speaker leads. Separate.
Music input level too high. Turn down.
Speaker transformer shorted. Replace.
Failed AmpliCenter. Return for repair.
AC outlet receptacle is not live. Check outlet circuit breaker or use another outlet.
Power cord is loose.
Failed AmpliCenter. Return unit for repair.
Page VOX not set to full Counter Clockwise position
C1 lead inadvertently grounded. If loop start or ground start, check that only 2 wires
(Tip and Ring) are connected by the modular plug cord.
Incorrect modular to modular cord connected between the Controller and the modular
jack of the D-series AmpliCenter
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