Specifications

SB67080 Expansion Module Installation and Configuration Guide Back to Contents
Troubleshooting 41
Display Messages
The screen is blank.
The screen displays Joining Site... for more than one minute.
The device screen displays Network Down.
Probable Cause Corrective Action
Many.
 See “To resolve a blank screen or device that
does not work at all:” on page 39.
Probable Cause Corrective Action
The device is failing to
synchronize with other
devices configured for a
different system
configuration.
 Always disconnect the LAN cable before restoring
factory defaults (by pressing the RESET button
more than five seconds).
 Ensure that the device’s software version is
compatible with the rest of the system. If
necessary, log in to the WebUI using the problem
device’s IP address and update the software. See
“Updating Devices” on page 31.
The maximum number of that
type of device has been
reached.
 A device must be removed from the network and
deleted from the system before another device
can be added.
Probable Cause Corrective Action
The Ethernet cable is
unplugged.
 Ensure that one end of the Ethernet cable is
plugged into the port marked LAN on the device
and that the other end is plugged into your office
LAN.
 Confirm that the Ethernet port light next to the
Ethernet port is green. If it is not, unplug the
cable and plug it in again.
There may be a problem with
the office network.
 Check if other network devices, such as
computers, are communicating with the network.
If not, then contact your IT administrator.