Specifications

SB67080 Expansion Module Installation and Configuration Guide Back to Contents

Configuration 33

If the automatic process does not work, you can manually upgrade a Deskset, Gateway,

or ATA individually.

To update a single device to the latest software version:

1. In the navigation menu at left, click Device Management, then Update Device.

2. In the Update Device list, select a device to update.

The Current Software Version for that device appears.

3. Click Check for Update.

If there is an update available on the Internet, the message “There is new software

available” appears. Click Install Update. The specified device restarts.

In the Update Software From File section of the page, enter a file name or click

Browse to select a previously acquired upgrade file. Once selected, click Install

Software. The specified device restarts.

4. After the device restarts, check the software version number at the device to confirm

that the upgrade was successful.

 Press and hold the SHIFT key ( ) for five seconds. The MENU appears. Press the

key adjacent to Device Information, the press to view the Software

Version.

Using requires a minimum Internet download bandwidth of

1 Mbps and an Internet router that can handle the same number of total

simultaneous connections as the number of Synapse devices. Refer to your

router specification. Performing an update without meeting the minimum

requirement may cause some or all devices not to update correctly. See “System

Upgrade” on page 46.

The total time to update all the devices varies. The update time depends on

Internet connection speed, the number of connections to the server, and the

number of devices in the system. AT&T recommends conducting system updates

overnight to reduce the impact on Deskset users.

You can only update one device at a time. Only the selected device is

updated.