Installation guide

Troubleshooting 190
Synapse Installation Guide
Single-zone OHP on FXS is
not working. (Continued)
There may be a problem with
the paging equipment or its
setup.
 Verify your paging equipment configuration. Check to see
if the OHP system has settings that need to be adjusted
to work with Synapse. Refer to your paging equipment
documentation or to your installer.
There may be a problem with
the connection between the
FXS port and the OHP system.
 Verify that your paging equipment is connected to FXS 1
or FXS 2. If not, connect it, or change the OHP
configuration in the WebUI if your OHP equipment is
intended to be connected to the AUX OUT jack. For
background information and configuration instructions,
see “Overhead Paging Overview” on page 22.
 Verify the Single-Zone on FXS WebUI configuration:
a. Log in to the WebUI as administrator, click System
Settings, then Overhead Paging.
b. Verify that Paging is set to Enable.
c. Verify that the Paging System Type is set to Single
Zone.
d. Verify that Select Paging Port is set to FXS 1 or
FXS 2 and that your OHP system is physically
plugged into the FXS port with the same number.
e. Click .
There may be a problem with
the Paging Zone setup.
 Verify that the Paging Zone you are paging includes
Overhead Page.
Symptom Probable Cause Corrective Action ATA Single-Zone OHP to an FXS Port