User`s guide

Troubleshooting 87
AT&T SB67040 Cordless Accessory Handset User’s Guide
In Case Of Difficulty
If you have difficulty operating your SB67040 Handset, try the following suggestions.
:
Symptom
Probable Cause Corrective Action
Handset does not work at all
(LCD is black).
No power to the device.  Confirm the battery is installed and charged
correctly.
 Place the Handset into the accessory Charger. Ensure
the Charger is securely plugged into an outlet not
controlled by a wall switch.
 If the battery is completely depleted, it can take up
to 10 minutes to charge the battery before the low
battery icon displays on screen.
Handset registration is not
working.
The Handset and Deskset are not
communicating with each other.
 Confirm you have placed the Handset in the Charger
before you press the soft key on the
Deskset.
 If registration does not start, try lifting the Handset
out of the Charger for a few seconds then placing it
back.
 The Deskset may have been recently upgraded or
restored without saving the Cordless Handset
registration settings. Deregister the Handset: on the
Handset, press OPTIONS -> Settings -> Deregister.
Then register the Handset to the Deskset: on the
Deskset, press MENU -> User Settings -> Cordless
Settings -> Handset.