System Installation Guide AT&T SB67030 Deskset AT&T SB67010 PSTN Gateway
Contents Contents..................................................................................................................................................................................................................................2 Parts List .................................................................................................................................................................................................................................
Parts List Figure 1 illustrates the AT&T SB67010 PSTN Gateway parts. LINE 1 LINE 1 LINE 2 LINE 3 LINE 2 LINE 3 UP LINE 4 BYPASS DC 5.1V LAN RESET LINE 4 POWER DOWN SELECT - + CANCEL Gateway Grounding Cable Power Adapter Four Phone Cords RJ-45 Ethernet Cable Mounting brackets and screws Figure 1. Gateway Parts List Figure 2 illustrates the AT&T SB67030 Deskset parts. Deskset Base Deskset Stand Handset Power Adapter RJ-45 Ethernet Cable Handset Cord Figure 2.
System Installation Overview The instructions in this guide assume that you install one Deskset before installing the Gateway. The Gateway designates that Deskset as Extension 200. Figure 3 illustrates the minimum components needed to make the system work. NOTE: The system uses a Local Area Network (LAN) for system communication. It uses Public Switched Telephone Network (PSTN) phone lines for outside calls. Deskset Local Area Network (LAN) Gateway PSTN Plug Figure 3.
Deskset Installation Option 1 Option 2 Install the SB67030 Deskset on a desktop or mount it on a wall. The desktop setup requires the Deskset Stand and provides two positions, Option 1 at 45° and Option 2 at 60°. If you use Option 2, rotate the Handset tab as explained in “To rotate the Handset tab for wall and Deskset Option 2 installation:” on page 8. To attach the Deskset stand: Insert Flexible Tabs Here Insert Solid Tabs Here 1.
To connect the RJ-45 Ethernet cable to the Deskset: With a PC connected to the network 1. Unplug the RJ-45 Ethernet cable from your computer. 2. Plug that RJ-45 Ethernet cable into the Network jack on the back of the Deskset indicated in Figure 6. 3. Plug another RJ-45 Ethernet cable into the PC jack on the Deskset indicated in Figure 6. 4. Plug the other end of that RJ-45 Ethernet cable into your computer.
To connect the corded Handset and an optional corded headset: Connect a corded handset: Handset Jack Handset Cord 1. Plug the coiled end of the handset cord into the handset jack on the left side of the telephone, as shown in Figure 8. 2. Plug the 5-inch straight end of the handset cord into the handset, then hang up. Connect an optional corded headset: 1. Plug an optional corded headset into the RJ9 connector indicated in Figure 9. 2. Press HEADSET to use the corded headset. Figure 8.
To rotate the Handset tab for wall and Deskset Option 2 installation: 1. Press the Switchhook and slide the Handset Tab toward the top of the base, as shown in Figure 10. 2. Rotate the Handset Tab 180°, as shown in Figure 12. 3. Replace the Handset Tab back on the base, as shown in Figure 11. Switchhook Handset Tab Figure 10. Handset Tab Figure 12. Handset Tab Rotation Handset Tab Figure 11.
Deskset Reset Press the RESET button shown in Figure 13 by inserting a pen or paper clip into the hole and applying pressure to the button. Pressing the RESET button for less than five seconds reboots the Deskset (your user settings are unaffected). Pressing the RESET button for more than five seconds resets the Deskset to factory defaults and clears the system configuration (your user settings, Personal directory list, and the extension number).
Gateway Installation The system requires at least one Gateway for receiving or making external calls. You can place the Gateway on a table top or mount it into a standard 19” metal rack. The Gateway must be installed within three feet of the building ground point. Install each Gateway using the following instructions. To mount the Gateway into a standard 19” rack: Mounting Screws Locating Indent 1. Remove the two Gateway mounting brackets and six screws from the packing tissue. 2.
To install the Gateway: 1. Connect the Gateway to Earth ground: a. Locate the Gateway within three feet (91.44 centimeters) of the building ground point, usually located at the electrical breaker box. WARNING: If you are unsure about the location of the building ground point or how to ground the Gateway, contact the facilities manager. b. Loosen the screw retaining the silver grounding terminal on the back of the Gateway shown in Figure 17. Grounding Terminal (Back Panel) Figure 17.
To install the Gateway: (Continued) 3. Plug an RJ-45 Ethernet cable into the RJ-45 Ethernet port marked LAN. Plug the other end of the RJ-45 Ethernet cable into your office LAN. CAUTION: Some DHCP servers have default settings that limit the number of IP addresses. Each Deskset, Gateway, and personal computer needs an IP address. Confirm that the IP range of your DHCP server is sufficient to accommodate all of your devices.
To install the Gateway: (Continued) 4. Remove the plastic covers from the PSTN (telephone) ports that will be used, marked LINE 1 through LINE 4, and the BYPASS jack. CAUTION: If you subscribe to Digital Subscriber Line (DSL) high-speed Internet service through your telephone line, you must plug each DSL telephone line into a DSL filter. Then plug the DSL filter into the telephone wall jack, as shown in Figure 19. 5. Plug up to four telephone lines from the wall jacks into the Gateway.
Gateway Indicators Figure 20 provides an illustration of the Gateway display and indicators. Line LEDs indicate the following status for each PSTN line: Red Disconnected Off Connected Green steady In use Line LEDs Power LED Menu Navigation Figure 20. Gateway Indicators and Controls Green flashing quickly Ringing Configuration The Gateway searches for a Dynamic Host Configuration Protocol (DHCP) server and automatically assigns the IP address and configures the system.
Gateway Reset Press the RESET button shown in Figure 21 by inserting a pen or paper clip into the hole and applying pressure to the button. Pressing the RESET button for less than five seconds reboots the Gateway (your system settings are unaffected). Pressing the RESET button for more than five seconds resets the Gateway to factory defaults and clears the system configuration (Auto Attendant settings, Ring Groups, Hold message, and System Directory).
Web User Interface (WEBUI) Overview Once a Gateway and at least one Deskset are connected to the LAN, you can use the Web User Interface (WEBUI) to administer the system. Only one person should log in as System Administrator at a time to prevent accidentally overwriting and losing intended changes. To access the Browser Interface: IP Address 1. On your Deskset, click MENU. 2. To display the Deskset Information screen shown in Figure 22, press 4 on the dial pad. 3.
System Basic Settings To view or modify the system basic settings: 1. To access the System Basic Settings menu as shown in Figure 25, click Basic Settings in the left navigation menu. Optional: Change the Administrator User ID and/or Administrator Password. z Optional: Any Deskset can be designated as the operator station. Incoming calls are forwarded to the operator station if the caller presses 0 (zero) while in the Auto Attendant.
Ring Groups Extensions can be grouped together to form up to 10 ring groups. For example, all extensions in the sales department could be defined as a ring group. You cannot call a ring group internally. To forward incoming calls to a particular ring group, use the Auto Attendant (see “Creating Auto Attendant Menus” on page 22). When the call is forwarded, all extensions assigned to the group ring.
Auto Attendant Overview Use the Auto Attendant to automatically answer incoming calls. Depending on your system setup, your callers hear an opening menu providing instructions that allow them to use a touch-tone® telephone to reach the appropriate person, ring group, Company Directory, or operator. This menu can be different at different times of the day (day, night, and lunch). If you disable the Auto Attendant, all incoming calls ring only at the operator extension, which defaults to Extension 200.
Auto Attendant Configuration To set up the Auto Attendant Timing: 1. Click Auto Attendant in the left navigation menu. 2. To set whether the system or the operator answers the phone and to set the times for different opening messages to callers, locate Enable Auto Attendant: shown in Figure 27 and click one of the following buttons: z Figure 27. Auto Attendant Menu Figure 28.
To set up the Auto Attendant Timing: (Continued) z 3. To immediately change to a different time mode, click the Manual button. a. To choose a mode, click on the drop-down list beside this option and select Day Menu, Night Menu or Lunch Menu. The default is Day Menu. b. Select the menu you created for that time from the appropriate Opening Menu Selection:. c. Select the Off button to direct calls to the operator station instead of the Auto Attendant. To save the settings, click .
Creating Auto Attendant Menus Menus consist of a combination of recordings that callers hear and lists of actions they can take. To create the menus, plan what you want callers to be able to do. Write down the first announcement you want your callers to hear during daytime calls. Use the Auto Attendant Menu Editor to provide your callers with choices by creating menus. Access the Auto Attendant Menu Editor from Auto Attendant/Menus in the navigation menu on the left. To create a menu: 1.
You can create actions using the Menus selection under Auto Attendant in the navigation menu on the left. To add actions to menus: Allow callers to dial users’ extensions directly by selecting the Enable Direct Dial On button shown in Figure 30 "Auto Attendant Menu Editor - Part 1 " on page 22. Callers will not be able to press 2 for other actions. Allow callers to press 0 (zero) to reach the operator, (defaulting to Extension 200) by selecting the Enable Operator On button.
Auto Attendant Voice Prompts Figure 32 shows the Auto Attendant Voice Prompts menu. This menu provides instructions for recording voice prompts and a Script Editor for writing your prompts. Identify an extension from which to record the announcement so you can use the telephone microphone for recording. When the extension rings, lift the corded handset, and follow the recorded instructions. When you are done recording, press 5, hang up, and click to save the recording.
System Directory Create a list of phone numbers (referred to as System list on the Deskset) that people at your business frequently call. These numbers are available to all of the extensions. See the “AT&T SB67030 Deskset User’s Guide” for more information on entering and using System Directory numbers. To set up the System Directory: 1. Click System Directory in the left navigation menu to display the menu shown in Figure 33. 2. Click 3.
Extension Basic Settings The Extension Basic Settings menu displays the settings for an individual extension. For information about the items on the screens that are not described here, see “Extension Basic Settings” in the “SB67010 PSTN Gateway, SB67030 Deskset System Administrator’s Guide”. To set the Phone Settings - Basic Settings: 1. Click Phone Settings in the left navigation menu. 2. Select an extension from the Select Extension drop-down menu to display the menu shown in Figure 35. 3.
Product Registration In order to keep your system up to date with the latest upgrades and ensure timely warranty support, it is extremely important to register your system. You can register you system online at http://telephones.att.com/sb67030. To obtain the MAC address and register your product: 1. Perform “To access the Browser Interface:” on page 16. 2. Click to display the MAC address table shown in Figure 36. 3. Open a new tab in the browser and navigate to the http://telephones.att.
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