Specifications

Syn248 Installation and Configuration Guide Back to Contents
Troubleshooting 92
The device screen displays Synch Failed.
The device screen displays Synchronizing.
Probable Cause Corrective Action
The device synch failed when
trying to connect to the
system.
 Reset the device. Disconnect power or insert a
pen or paper clip to press the RESET button for
less than five seconds.
The device was disconnected,
then reconnected after
configuration changes were
made to the system.
 See “Reintroducing a Deskset Into the System” on
page 88.
The device was configured
on another network or has
returned to the system after
being deleted from the
system.
 Reset to factory defaults by using a paper clip to
press and hold the RESET button for more than
five seconds. See “Reintroducing a Deskset Into
the System” on page 88.
The maximum number of that
type of device has been
reached.
 A device must be removed from the network and
deleted from the system before another device
can be added.
The same Deskset extension
number already exists.
 Reset the Deskset to factory defaults without the
network cable connected. Use a paper clip to
press and hold the RESET button for more than
five seconds.
Probable Cause Corrective Action
Not enough time has
elapsed.
 The device may display Synchronizing for a few
seconds. This is normal and does not indicate a
problem.
This device is the first Syn248
device on the network.
 Connect another Syn248 device to the network.
The devices are on different
subnets.
 If you use static IP addresses, ensure that the first
three octets of the device IP address matches the
IP addresses of the other system devices.