Specifications

Syn248 Installation and Configuration Guide Back to Contents
System Configuration 38
Name Recording for the Auto Attendant Directory
The administrator and individual users can create name recordings at the Desksets. When
callers access the Directory through the Auto Attendant, the name recording plays to
confirm the selection.
In order to create a fully functional Auto Attendant Directory, ensure that you also enter
a name for every extension. See “Extension Basic Settings” on page 47.
To create consistent Auto Attendant name recordings for incoming callers, ask Deskset
users to state their name slowly, clearly, and at a reasonable volume. You may also
recommend that users state both their name and extension number to assist incoming
callers further.
To record, play, or delete a personal name:
1. Press MENU, then 2, then 1, and then 2 to display the Name Recording menu. The
and soft keys do not appear if the name has not already been
recorded.
2. Pick up the handset and press . The key changes to .
3. Press when finished.
4. Press to review the recorded name or press
to delete the greeting.
5. Press CANCEL to return to the Message Greetings menu.
You are limited to a 10-second recording. Recording stops automatically if you
exceed the limit.
Play
Delete
Record
Record
Stop
Stop
Play
Delete