User`s guide

Deskset Settings 90
Syn248 SB35020/SB35025 Deskset User’s Guide Back to Contents
Auto-Attendant Settings
If your system administrator has set your extension as the Operator extension, you can
use the Deskset to select the Auto Attendant. The Auto Attendant can answer calls
during periods when your office is closed or when calls go otherwise unanswered. The
Auto Attendant has a voice greeting and an interactive menu to enable callers to reach
the desired extension.
Three Auto Attendant menus are available: a default menu, a Day menu and a Night
menu. The default menu instructs callers to “Enter the extension number or enter 0 for
the operator.” The system administrator can customize the Day menu and Night menu
with your own company’s greeting message and instructions to callers.
For more information, see “About the Auto Attendant” on page 32.
To manage the Auto-Attendant Settings:
1. Press (MENU), then 5 to display the Auto-Attendant Settings.
2. Press
 or  to select the current menu: Default Menu, Day Menu, or Night
Menu.
3. Press to save the setting.
Using Do Not Disturb (DND)
Do Not Disturb (DND) silences incoming ringing and paging. However, when DND is on
you can still answer incoming calls. The incoming call screen appears and the Line key
LED flashes.
To enable or disable Do Not Disturb:
1. Press (MENU), then 1, and then 4.
The DND indicator appears on the Idle screen when Do Not Disturb is on.
The system administrator enables the Auto Attendant by setting a phone line’s
Call Forward–No Answer destination as the Auto Attendant. When the Auto
Attendant is enabled, extensions may ring for incoming calls on that line, but if
the calls are not answered, they will be directed to the Auto Attendant.
Save