User`s guide

Call Management 36
Syn248 SB35020/SB35025 Deskset User’s Guide Back to Contents
Transferring a Call
You can transfer an active call to:
 an internal extension
 an outside number, if this function has been enabled by your system administrator
 another extension‘s voicemail, or your personal voicemail.
To transfer a call:
1. Press from the active call screen. The call is automatically put on hold and
the Transfer Setup screen appears.
2. Select a transfer target. You can:
 press the Intercom key and dial an extension number.
 press an available Line key and dial an external number. Depending on your
system configuration, transferring calls to an outside line may be disabled.
 take a held call off hold.
 call a number from a list. For example, press and select an extension to call.
 transfer the call directly to voicemail by pressing , then pressing
to select an extension or pressing to transfer the call to your
personal voicemail.
3. When the new call is established, you are ready to transfer the first call. You can:
 speak to the person to whom you are transferring the call and announce the
transfer.
 cancel the Transfer Setup screen on the first call by selecting the first call and
pressing (CANCEL). The call remains on hold.
4. To complete the transfer, press . A Call Transferred screen appears for
two seconds. When the transfer is complete, the screen returns to Idle mode.
Transfer
Press
Transfer
ExtList
Vmail
VMList
Personal
Transfer
Call Transferred.