User`s guide

Answering Calls 30
Syn248 SB35020/SB35025 Deskset User’s Guide Back to Contents
Ignoring a Call
You can ignore an incoming call by pressing to silence the ringer. The silenced
ringer icon appears. If you are on an active or held call, after the incoming call has been
ignored, the screen returns to the call you were on before the incoming call.
 Once a call is ignored:
 The key is no longer available on the incoming call screen.
 The Line key continues to flash. If it is an intercom call, the Intercom key
flashes.
 You can press the key or the flashing Line or Intercom key to
answer the incoming call.
 Going off hook—lifting the handset, pressing (SPEAKER), or pressing
(HEADSET)—does not answer the call. Going off hook starts a new call
on the next available line.
 If no one answers the call, the call goes to the Call Forward–No Answer
destination. The default destination for external calls is the Auto Attendant.
The default destination for intercom calls is voicemail. See “Call Forward–No
Answer” on page 32.
Ignore
Ignore
Answer
Your system administrator can set your Deskset to ignore incoming calls on
selected lines. If your Deskset has one or more lines configured this way, your
Deskset automatically ignores incoming calls on those lines. Your Deskset does
not ring, but you can answer the call by pressing the key or the flashing
Line key.
Answer