Specifications

Table A-1. Troubleshooting Guide (continued)
Problem Corrective Action
No Talkback or Very Low
Verify talkback is enabled. (See Programming
Volume.
Section 6.)
No Talkback Warning Tone.
Verify Talkback Warning Tone has been
enabled.
Door Speaker Dead.
Check all connections and wiring.
Verify zone is programmed for door operation
(see Programming Section 6).
Check Zone Overload LEDs while paging.
Ensure correct Doorspeaker type is installed
(NO LED on face plate).
Door Ajar Inoperative. Verify door ajar switch contacts remain open
during open door period.
Check wiring from door switch to PagePac.
Do not Hear Door Attention Verify that the “DOOR ACTION” option is set
Tone Over Paging System
for “DOOR ALERT” for the DoorSpeaker zone,
When Door Phone Button and that “DOOR ALERT’ is enabled for the
Pressed.
Paging zones. (See Programming Section 6.)
Door Ajar Signals
Door ajar switch stuck open or wiring from
Continuously.
switch to PagePac module open.
If door ajar feature not required, verify door ajar
pair strapped together.
Door Unlock Code Returns
Incorrect door unlock code entered. Check with
Error Tone.
system administrator for correct code.
Door alert not activated.
Unable to Select Zone. Verify zone is enabled in “STATION PAGE
ENABLED” section.
Poor Talkback or Noisy
Ensure speaker does not run near bad electrical
Talkback. circuits, fluorescent light fixtures, electric
motors, etc.
Paging and Music are
Check speaker wire for shorts.
Garbled.
Look for staples driven through wire.
Check all connections.
Ensure that there are not too many speakers on
run or zone.
A-3 Troubleshooting