Specifications

Troubleshooting
A
In Case of Difficulty
If you have a problem with your system, you may be able to solve it
yourself by following the appropriate troubleshooting procedures described
in this appendix. If you still need help, In the U. S., AT&T provides a
toll-free customer help line 24 hours a day at 1-800-628-2888. For
assistance in Canada, contact your local AT&T authorized dealer.
If you call, have the following information ready so that the representatives
can better help you:
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The kind of system you have and release number, if present (for
example, PARTNER Plus, Release 2).
In addition to the PARTNER PagePac Module, provide the number of
206 or other expansion modules, and any other information on the
labels in the center of the modules.
The number of line and extensions in your system.
If you followed a troubleshooting procedure and need more help, tell the
representative what you did.
Operation During a Power Failure
System phones will not work during a power failure—you must use a
standard touch-tone or rotary telephone. For more information about
setting up your system for a power failure, see Preparing for a Power
Failure in Chapter 2 of the PARTNER System manual.
The system maintains settings for approximately 100 hours (four days)
after it stops receiving power. After 100 hours without power, all settings
return to the factory settings. The PARTNER PagePac Module, however,
maintains settings indefinitely.
A-1 Troubleshooting