Specifications

Troubleshooting
Some common problems encountered when the paging system is not
operating are described below. Check each item in the order listed.
1.
No AC power to AmpliCenter.
2. Host telephone system failure.
3.
Host system page port failure.
4.
A hardwire disconnect between host system and PagePac Plus.
5.
AmpliCenter switch settings tampered with.
6.
Volume low due to DTMF volume level not being set properly.
If the problem has not been resolved by checking the preceding items,
follow the steps described in the Troubleshooting table that follows.
Table 1. Troubleshooting
Problem
When dialing the Page
extension, it does not answer
Page extension answers, but
page is not heard
Background music cannot be
heard
Distorted, garbled, or raspy
sound from all speakers
connected to AmpliCenter
Green power LED off
Page access LED won’t go off
Corrective Action
No power to AmpliCenter.
Host system not passing call through to AmpliCenter.
Telephone Mode Selection Switch not set correctly for host telephone system.
Ground start – Tip and Ring reversed or AmpliCenter not grounded.
Audio signal not reaching speakers. Check wiring at AmpliCenter. Verify Page Accessed
LED is on.
Input level not set correctly. Adjust music input level on AmpliCenter.
No power to music source. Verify power is on.
Radio off station. Adjust tuner.
Music input wires crossed, with signal grounded out.
Short circuited speaker leads. Separate.
Music input level too high. Turn down.
Speaker transformer shorted. Replace.
Failed AmpliCenter. Return for repair.
AC outlet receptacle is not live. Check outlet circuit breaker or use another outlet.
Power cord is loose.
Failed AmpliCenter. Return unit for repair.
Page VOX too sensitive. Adjust.
C1 lead is grounded. If loop start or ground start, check that only 2 wires (Tip and Ring)
are connected by the modular plug cord.
8