User guide

DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
10 Maintenance and Error Recovery
Error Recovery
Issue 1
November 1998
Page 203
Error Recovery
Performance Management handles errors in the following manner:
Type of Error Description How System Handles
SNMP errors Errors returned to the
application software
from the lowest
SNMP software.
Usually result in data
collection failure.
• Informs user of error by alert in Data
Collection node in left pane.
• Logs the error in the event log.
• Stops requesting data
• Attempts to collect data again at the
next scheduled collection time.
SNMP failures SNMP response
indicating an error
condition at the Proxy
Agent or the network.
• Informs user of failure by an alert in
the Data Collection node.
• Logs the failure in the event log.
• Stops requesting SNMP data from
the node that provided the failure
response.
• Continues to collect data from other
managed nodes
• Attempts to collect data from the
affected managed node at the next
scheduled collection time.