User guide

DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
About This Book
NetCare Network Consulting Group
Issue 1
November 1998
Page 19
Both the customer and TSC perform the Post Installation Verification and
Acceptance Test of Performance Management.
Time and
materials
charges
If customers choose to install the DEFINITY Network Management products
themselves, then the TSC is not responsible for the installation of the product
software.
If the customers do not install and set up the system according to the guidelines in
the Project Provisioning Package, then the TSC will bill the customers for support
on a time and materials basis.
NetCare Network Consulting Group
The NetCare
®
Network Consulting Group is part of the Professional Services
Organization. NetCare is available to work with customers to design and build a
turn-key Network Management System.
Customers can select all or any combination of the NetCare services summarized
below:
• Plan and design a custom network system
• Purchase and configure the Network Management System (NMS)
• Install and integrate the DEFINITY Network Management software products
on the NMS platform
• Train users on the operation and management of the software tools
Account executives can provide customers with additional information about
NetCare and other custom services.