User guide

DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
About This Book
Technical Support Center (TSC)
Issue 1
November 1998
Page 18
• Installation schedule and responsibilities
• Platform acceptance test
• Post installation verification and acceptance
The Provisioning Package also contains detailed explanations of the three (3)
implementation options that are available to customers:
1 Customer installation of the NMS platform and DEFINITY Network
Management products.
2 Lucent Technologies Technical Support Center (TSC) installation of the
DEFINITY Network Management products.
3 Lucent Technologies NetCare
®
Network Consulting Group installation of a
complete turn-key system for the Network Management System (NMS).
Options two and three are further explained in the sections below.
Technical Support Center (TSC)
The Technical Support Center (TSC) is part of the Technical Support Organization
(TSO).
You can call the Technical Support Organization (TSO) at the toll-free number
below and follow the prompts to reach the TSC:
TSO 1-800-242-2121
The Technical Support Center (TSC) works with account executives and
customers to install and support the DEFINITY Network Management products.