Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
Contents
vii
6 Computer-Telephone Integration Solutions 6-1
■ Overview 6-1
■ DEFINITY PC Console 6-1
■ PassageWay Direct Connection Solution 6-2
Combine the Power of the PC and the Telephone 6-2
PassageWay Direction Connections and CTI
Applications 6-5
7 Hospitality Solutions 7-1
■ Overview 7-1
Switch/INTUITY/PMS link integration 7-3
■ Hospitality enhancements 7-5
Automatic Selection of Direct Inward Dialing
Numbers for Guest Rooms 7-5
Crisis Alert to Pager 7-5
Suite Check-In 7-5
Station Hunt Before Coverage 7-6
■ INTUITY Lodging 7-6
Fax Messaging 7-6
Language options 7-7
Call accounting 7-7
Additional features 7-8
■ Xiox Call Accounting 7-8
8 Data Management Solutions 8-1
■ Overview 8-1
■ Data communications capabilities 8-1
■ Data management features 8-2
■ Digital interfaces 8-3
Digital Communications Protocol 8-3
ISDN-PRI 8-4
World-Class BRI 8-4
Data modules 8-5
9 Networking Solutions 9-1
■ Overview 9-1
■ Centralized Voice Mail via Interswitch Mode Codes 9-1
■ QSIG global networking 9-2