Instruction manual

Desktop Solutions
4-1Overview
4
DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
4
Desktop Solutions
Overview
The communications needs of the people in your company may vary widely.
Some may need only basic telephone service. Others may need effective
messaging services to save valuable time. Still others may require data
communications and access to a variety of host and personal computers.
DEFINITY BCS and GuestWorks brings voice communications, data communica-
tions, visual communications, and messaging together on the desktop, and lets
you customize types of service for various individuals.
NOTE:
Some features and solutions are unavailable in some countries. Please
contact your local account manager or authorized Lucent Technologies
representative for further information about which features and solutions are
available to you.
Telephones and workstations
A wide variety of telephones are available with the system, ranging from basic
single-line telephones to sophisticated workstations that integrate voice, data,
image, and video communications. Your configuration might incorporate a mixture
of telephone types based on the various users’ job functions. The telephones and
workstations are easy to use and attractive while giving you the ability to tap into
the power of the system.
The telephones fall into three basic families — analog, Digital Communications
Protocol (DCP), and ISDN-BRI. These terms describe how each type of telephone
communicates with the system. These families of telephones are designed to
accommodate the types of communications various users require. All telephones
have touch-tone dialing and the message-waiting lamp for notification of
messages.