Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
Industry Applications
3-20Wholesale distribution
3
Provide convenient access to product information
DEFINITY AUDIX allows retailers to get product information at the touch of a
button. For example, when a clothing retailer calls the wholesaler’s product
information number, an auto-attendant procedure presents the caller with the
following options:
■ For information about women’s clothing, press 1.
■ For information about men’s clothing, press 2.
■ For information about children’s and young adult’s clothing, press 3.
■ For information about shoes, press 4.
■ To speak to a representative, press 5.
■ Or, simply enter the extension number of the person you are trying to
reach.
You can also have DEFINITY AUDIX call customer service representatives to
notify them when they receive voice messages from special customers.
Automate or streamline ordering procedures
The system offers a wide range of features which allow customers to order via
phone call, fax, or automated voice messaging.