Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
Industry Applications
3-19Wholesale distribution
3
Expand resources as opportunities arise
With support for up to 25000 stations, the system can be expanded as your
business grows. You can add more telephones for your telephone orders
department, or add new telephones for new sales departments.
Stay in contact with corporate locations
The system provides audio teleconferencing so that executives and sales
associates can stay in contact with other corporate locations. This is a
cost-effective way to quickly communicate new information to many locations.
Systems located in different geographical regions can be connected using the
QSIG Basic Networking service and the Uniform Dialing Plan (UDP) software.
As part of this network, a single voice messaging system can be accessed by
several sites using the Centralized Voice Mail via Mode Code Interface feature.
This allows satellite offices to access common directories and handle messages
as if they were all on the same site.
Telephone features such as speed dialing give employees easy access to other
stores. This is valuable when trying to locate merchandise for customers.
Wholesale distribution
The wholesale distribution industry includes both merchants and agents.
Merchants buy and sell merchandise, while agents limit themselves to presenting
the merchandise and negotiating its sale. Some wholesale distribution companies
serve both functions, depending on the circumstances. Most wholesale
distribution companies are relatively small, and face increasing competition from
larger firms and even from manufacturers themselves. Therefore, most
wholesalers cannot easily raise the prices of their products. Continued success
requires that they reduce costs and offer more services to both suppliers and
customers.
Wholesale distributors seek to do the following:
■ Provide convenient access to product information.
■ Automate or streamline ordering procedures.