Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
Industry Applications
3-14Hospitality
3
■ Provide phones with modem hookups and conference call capabilities.
The 6416D+M and 6424D+M digital telephones provide simultaneous
voice and analog data capabilities over a single pair of wires.
■ Provide voice and fax messaging services.
The I
NTUITY Lodging system allows guests to receive voice messages and
fax transmissions. Guests can retrieve the voice messages from any
location and print fax transmissions at a centralized fax machine.
DEFINITY products can provide the following capabilities to the hospitality
industry to enhance guest services:
■ Guest activity reports containing information on items such as requests for
wake-up calls and delivery of these calls. These reports can be printed in
hard-copy form or can be viewed at the Administration terminal. These
reports help the administrative staff to ensure that guest requests for
services are not overlooked, and that guests get prompt and efficient
service from the staff.
■ INTUITY Lodging allows guests and the administrative staff to create, store,
send, and receive voice or fax messages. Spoken prompts guide the user
through each step of the procedure. The system can be administered for a
variety of languages.
Specialized solutions
The following features for hospitality services are also available (see “Appendix A,
Features” for more information):
■ Analog Caller ID
■ Attendant Backup
■ Attendant Vectoring
■ Automatic Selection of DID Numbers
■ Automatic Wakeup
■ Controlled Restrictions
■ Crisis Alert to Attendant, Digital Station, Pager
■ Daily Wakeup
■ Dial by Name
■ Do Not Disturb
■ Dual Wakeup
■ Emergency Access to the Attendant
■ Housekeeping Status
■ Integration of voice/fax messaging with property management systems