Instruction manual

Industry Applications
3-1Overview
3
DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
3
Industry Applications
Overview
The applications presented in this chapter explain how DEFINITY BCS and
GuestWorks meets communications challenges in various industries. Though the
specific requirements of the industries vary, the general information presented
here can help to generate ideas. Even if none of the applications precisely match
your situation, the examples may suggest creative solutions you can apply to suit
your needs.
In the financial services industry, for example, banks, brokerage houses and
insurance companies now offer many of the same services. In this chapter,
industries are presented in the broadest terms, with little regard for overlap. For
example, the insurance industry can be considered under both the "Health Care"
and "Financial services"
headings.
In most cases it is difficult to consider the system without also considering its array
of options. Many of the solutions discussed in this chapter are enabled by optional
hardware and software. The system is the essential integrating platform that
coordinates and enhances these specialized tools. Even if your intention is to
purchase a basic system, it is important to gain some understanding of the many
options the system provides so you can eventually capitalize on those
advantages.
NOTE:
Some features and solutions are unavailable in some countries. Please
contact your local account manager or authorized Lucent Technologies
representative for further information about which features and solutions are
available to you.