Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
Introduction
2-5How the system communicates worldwide
2
■ Administrable Transmission allows you to select the transmission
requirements that conform to local requirements.
■ Administrable Timers support varied international trunk interface
requirements, allowing you to change the timing according to local
standards.
■ Administrable Repetitive Call Waiting allows administration of the repetitive
call waiting tone interval from 4 to 40 seconds in 1-second intervals.
■ Attendant Serial Calling enables the attendant to transfer trunk calls
returned to the attendant position once the called party has hung up,
allowing the attendant to transfer the call to another party.
■ Enhanced Attendant Queue, Display, and Misoperation allows attendants
to see the exact number of calls and types in queue, and to prioritize calls
via their different call types for countries that require it. In addition, in
countries that require this, an attendant placing a call on hold and going on
hook is considered a misoperation, and the attendant is alerted.
■ Disconnect Supervision management avoids having system resources
used indefinitely when far-end central office disconnect supervision is not
provided. Resources used on the call are removed and made available for
servicing new calls.
■ When an internal user is the last person remaining off-hook on a call, that
person’s telephone will receive busy tone for 30 seconds or until the user
hangs up the phone. This feature is called Busy Tone Forward Disconnect
and can be enabled or disabled on a system-wide basis.
■ International Toll/Code Restriction allows you to restrict calls using any
international numbering plan.
■ Call Detail Recording enhancements for periodic pulse metering provides
periodic pulse metering pulse counts in the Call Detail Recording output
record. The pulses transmitted over trunk lines from the serving central
office are used to determine call charges.
■ T1/E1 access and conversion allows simultaneous connection to both
T1 (1.544 Mbps) and E1 (2.048 Mbps) facilities.
Most of these capabilities are described in greater detail throughout this docu-
ment. See Appendix A, ‘‘Features,’’
for a listing of features available on the sys-
tem. Appendix B
lists the DEFINITY ECS features not supported by DEFINITY
BCS and GuestWorks. For a complete description of the features used with the
system, see the
DEFINITY
®
ECS Administrator’s Guide .