Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
Glossary and Abbreviations
GL-29
Redirection on No Answer
An optional feature that redirects an unanswered ringing ACD call after an administered number of
rings. The call is then redirected back to the agent.
remote home numbering-plan area code (RHNPA)
A foreign numbering-plan area code that is treated as a home area code by the Automatic Route
Selection (ARS) feature. Calls can be allowed or denied based on the area code and the dialed CO
code rather than just the area code. If the call is allowed, the ARS pattern used for the call is
determined by these six digits.
Remote Operations Service Element (ROSE)
A CCITT and ISO standard that defines a notation and services that support interactions between
the various entities that make up a distributed application.
REN
Ringer equivalency number
reorder tone
A tone to signal that at least one of the facilities, such as a trunk or a digit transmitter, needed for the
call was not available.
report scheduler
Software that is used in conjunction with the system printer to schedule the days of the week and
time of day that the desired reports are to be printed.
RHNPA
See remote home numbering-plan area code (RHNPA)
.
ringback tone
A low-pitched repeating tone that indicates to the calling party that the dialed number has been
reached successfully and is ringing.
RISC
Reduced-instruction-set computer
RLT
Release-link trunk
RMATS
Remote Maintenance, Administration, and Traffic System
RNX
Route-number index (private network office code)
RPN
Routing-plan number
RS-232C
A physical interface specified by the Electronic Industries Association (EIA). RS-232C transmits
and receives asynchronous data at speeds of up to 19.2 kbps over cable distances of up to 50 feet.
RS-449
Recommended Standard 449
ROSE
See Remote Operations Service Element (ROSE)
.