Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
Glossary and Abbreviations
GL-17
handshaking logic
A format used to initiate a data connection between two data module devices.
hertz (Hz)
A unit of frequency equal to one cycle per second.
HNPA
See home numbering-plan area code (HNPA)
.
holding time
The total length of time in minutes and seconds that a facility is used during a call.
home numbering-plan area code (HNPA)
The local area code. The area code does not have to be dialed to call numbers within the local
geographical area.
hop
Nondirect communication between two switch communications interfaces (SCI) where the SCI
message passes automatically without intermediate processing through one or more intermediate
SCIs.
hunt group
A group of extensions that are assigned so that a call to a busy extension reroutes to an idle
extension in the group. See also ACD split.
hunt group condition
A condition whereby a caller is temporarily separated from a connection with an attendant. A hunt
group condition automatically occurs when the attendant, active on a call, presses the start button.
hunt group number
The hunt group’s identity to the switch and BCMS.
hunt group report
A report that provides historical traffic information for internally-measured hunt groups.
I
I1
The first information channel of DCP.
I2
The second information channel of DCP.
ICC
Intercabinet cable or intercarrier cable
ICDOS
International Customer-Dialed Operator Service
ICI
Incoming call identifier
ICM
Inbound Call Management
IDDD
International Direct Distance Dialing