Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
Related Documents
C-5User documents
C
User documents
Provides operating instructions for the attendant console. Included are
descriptions of the console control keys and functions, call-handling procedures,
basic system troubleshooting information, and routine maintenance procedures.
Describes how to use the hospitality features of the system. Included are guest
procedures, front desk procedures, housekeeping staff procedures,
administration, and reports.
Provides instructions on how to use the new enhancements to the Abbreviated
Dialing feature.
A complete description of the Basic Call Management System. Includes
instructions for generating reports; sample reports; explanations of all data in
reports; information for interpreting reports for call center management; and
procedures for using the report scheduler.
Telephone Guide Builder is a PC software product that allows you to produce
laser-printed documentation for specific voice terminals. The software is
supported by a comprehensive user’s guide and online help.
DEFINITY
®
ECS Console Operations 555-230-700
DEFINITY
®
ECS Console Operations Quick
Reference
555-230-890
GuestWorks and DEFINITY
®
ECS Hospitality
Operations
555-233-755
Using the New Abbreviated Dialing Program
Feature
555-233-705
DEFINITY
®
ECS Basic Call Management System
Operations
555-230-706
GuideBuilder™ Software for DEFINITY
®
ECS
Telephones
555-230-755