Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6

Overview

555-231-208

Issue 1

April 2000

Features

A-58Dial by Name

c. Announcement 663 plays requesting that the caller enter the

first two characters of the person’s first name.

— If there is a single match, the call is redirected.

— If there is no match, continue with Step d.

d. Since there are still no matches, announcement 660 plays

telling the caller that he or she can press to try again, or

press to get an operator.

■ Press if the caller knows the department he or she wish to access

(such as housekeeping); if the caller presses , the call is routed to

announcement 383, which gives the caller a list of several

departments that the caller can dial directly.

■ Press to start over again; if the caller presses , the caller hears

announcement 381, which repeats all of the options.

■ If the caller dials anything else, the call is routed to the operator.

Required hardware

The integrated announcement circuit pack (TN750C) is required for this feature.

5 5