Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
Features
A-56Dial by Name
A
Administration
change system-parameters special-applications
■ On Page 2 of this form, enter y in the Dial by Name field.
add vdn XXXX (XXXX is the extension number)
■ Use this form to specify which vector directory number (VDN) callers will
access when the VDN is dialed. The number used to support the
Dial-by-Name feature is usually the published telephone number for the
company. You can make this number accessible for outside callers, guests
within the hotel, and employees.
change vector X
■ You can assign several vectors that define how calls will be handled as
users select the different prompts. The following example shows an
“auto-attendant” procedure that can be used to access the Dial-by-Name
feature. Step numbers 1-20 contain the basic auto-attendant steps, and
Steps 21-32 contain the Dial-by-Name steps. Contact Lucent Technologies
or your authorized dealer for support in setting up your procedures.
change vector 2 Page 1 of 3
CALL VECTOR
Procedure: 2 Name Dial by Name
01 wait-time 2 secs hearing ringback
02 collect 1 digits after announcement 381
03
04 route-to number 0 with cov n if digit = 0
05 route-to number 105 with cov n if digit = 1
06 goto step 12 if digits = 2
07 goto step 21 if digits = 3
08 goto step 19 if digits = 4
09 goto step 16 if digits = 5
10 route-to number 0 with cov n if unconditionally
11
change vector 2 Page 2 of 3
CALL VECTOR
12 collect 3 digits after announcement 382
13 route-to digits with coverage y
14 route-to number 0 with cov n if unconditionally
15
16 goto step 2 if unconditionally
17
18
19 collect 3 digits after announcement 383
20 goto step 13 if unconditionally
21 collect 4 digits after announcement 661
22 route-to name1 with coverage y