Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6

Overview

555-231-208

Issue 1

April 2000

Features

A-43Hospitality features

There are two ways that the guest data can be encoded:

■ Using a combination of Binary Coded Decimal (BCD) encoding and the

ASCII character set

■ Using only the ASCII character set.

Single-Digit Dialing and Mixed Station

Numbering

Allows hotel staff and guests easy access to internal hotel/motel services and

provides the capability to associate room numbers with guest room telephones.

The feature provides the following dial plan types: single-digit dialing, prefixed

extensions, and mixed numbering.

Suite Check-In

This feature provides the capability to have the system automatically check-in

several related extensions with one check-in command. This feature allows hotels

that offer “suite” rooms with several phones the ability to check in all the phones

associated with that “suite” at one time.

VIP Wakeup

Allows front desk personnel to provide personalized wakeup calls to important

guests. When a wakeup call has been scheduled for an important guest, a

wakeup reminder call is placed to the front desk personnel, who in turn call the

guest personally to provide the wakeup call.

Wake-Up Activation via Confirmation Tones

If a speech synthesizer circuit pack is not installed, guests can still enter their own

wake-up calls (two if the Dual Wakeup feature is active). The guests do not

receive voice prompts as they would using the speech synthesizer circuit pack;

guests will receive call progress tones (recall dial tone and confirmation tone) to

set up their wake-up calls.