Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
Features
A-41Hospitality features
A
For guest check-in or check-out from the console, there are two buttons on the
attendant console (or backup voice terminal): one labeled and the
other labeled . The check-in procedure performs two functions: it
deactivates the restriction on the telephone in the room allowing outward calls,
and it changes the status of the room to occupied.
Controlled Restrictions
Allows an attendant or telephone user with console permission to activate and
deactivate the following restrictions for an individual telephone or a group of
telephones: outward/toll, total, station-to-station/toll, and termination restrictions.
This feature is available in a non-hospitality environment, but is used extensively
in hospitality offers.
Daily Wakeup
Allows a guest or front desk personnel to schedule a single wakeup request for a
daily wakeup call. For example, if a guest needs to receive a wakeup call
at 5:30 a.m. for the duration of his or her stay, one request can be placed on the
system instead of placing a separate request for each day.
Dial by Name
The Dial-by-Name feature allows callers to the system to access guest rooms
simply by dialing the name of the guest they are trying to contact. This feature
uses recorded announcements and the Call Vectoring feature to set up an
automatic attendant procedure. This automatic attendant procedure gives callers
the ability to enter a guest’s name. When a single or unique match is found, the
call is redirected to the guest’s telephone.
Do Not Disturb
Allows guests, attendants, and authorized front desk users to request that no
calls, other than priority calls, be connected to a particular extension until a
specified time.
Dual Wakeup
Allows guests to have two separate wakeup calls. The Dual Wakeup feature is an
enhancement to the standard Automatic Wakeup feature used in hospitality
environments. With the standard wakeup feature, guests or front desk personnel
can create one wakeup call per extension. The Dual Wakeup feature allows
guests and front desk personnel to create either one or two wakeup calls. The
Dual Wakeup feature for guests is valid only when the system is not equipped with
a speech synthesizer circuit pack (TN725B).
Check In
Check Out