Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
About This Document
xxiHow to use this document
How to use this document
Read Chapter 1, "New Features for Issue 6," to learn about the new features and
hardware for DEFINITY BCS and GuestWorks Issue 6. Review Chapter 2,
"Introduction," to get a basic understanding of the system. Next, review Chapter 3,
"Industry Applications," since it discusses specific applications that may help you
apply the system creatively. Although the applications may not describe your
business or situation exactly, scanning the examples will help you to generate
ideas that do apply to your business.
Read the more in-depth discussions of general applications in Chapters 4
through 14 selectively, focusing on the solutions that suit your circumstances.
Appendix A lists all of the system features and includes a short description of each
feature. These feature descriptions help you understand the features as well as
the scope of the system capabilities. Appendix B lists the DEFINITY Enterprise
Communications Server (ECS) features that are not supported on the DEFINITY
BCS or GuestWorks offers. The remainder of the book presents important
reference material.
Conventions used in this document
The following conventions are used:
■ The term system or switch is used to represent the DEFINITY BCS and
GuestWorks products. The term
switch is also used to represent other
telecommunications switching products.
■ DEFINITY BCS is used for general telecommunications applications, and
GuestWorks is used for hospitality applications.
■ Issue 6 of DEFINITY BCS and GuestWorks is part of the DEFINITY ECS
Release 8 product.
Trademarks
The following trademarks and registered trademarks of Lucent Technologies are
used in this document:
■ 5ESS
®
■ AUDIX
®
■ CALLMASTER
®
■ CentreVu
®
■ CONVERSANT
®
■ DEFINITY
®
■ GuestWorks
®