Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
Features
A-39Hospitality features
A
World Class Tone Detection
Enables the system to identify and handle different types of call progress tones,
depending on the system administration. You can use the tone detector and
identification to display on Data Terminal Dialing and to decide when to send digits
on trunk calls through Abbreviated Dialing, Automatic Route Selection, Automatic
Alternate Routing, and Data Terminal Dialing. Tone detect modes are as follows:
■ “Tone detect mode 1” designates countries that use the same tone plan as
Italy.
■ “Tone detect mode 2” designates countries that use the same tone plan as
Australia.
■ “Tone detect mode 3” designates countries that use the same tone plan as
the United Kingdom.
■ “Tone detect mode 4” designates countries that use dial tones between 345
Hz and 625 Hz.
■ “Tone detect mode 5” designates countries that use dial tones between 345
Hz and 1190 Hz.
■ The “level of tone detection precise” is used in countries that, except for the
continuous dial tone and discontinuous other tone, have tones with
characteristics that do not match those expected by the tone detector
circuit pack’s detect mode.
■ The “level of tone detection broadband” is used in countries that have a
discontinuous dial tone.
World Class Tone Generation
Allows you to define call-progress tones. You can select values for frequency and
cadence. If you do not define a call-progress tone, the system sends silence.
Hospitality features
The following features are designed for use in the hospitality industry. However,
other features listed elsewhere may be of use in this industry. The Attendant
Crisis Alert feature, for example, described in the Basic Features section of this
appendix, is primarily used in lodging establishments. That feature is listed as a
basic feature because it is available on any system that has the appropriate
attendant console.
Attendant Backup
The Attendant Backup feature allows you to access most attendant console
features from one or more specially-administered backup telephones. This allows
you to answer calls more promptly, thus providing better service to your guests
and prospective clients.