Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
Features
A-36Basic features
A
NOTE:
You cannot have the Transfer Upon Hangup feature enabled if you want to
abort the transfer when hanging up.
This feature applies to DCP, Hybrid, ISDN-BRI and wireless telephones, but not to
analog telephones.
Transfer — Outgoing Trunk
to Outgoing Trunk
Allows a user or attendant to initiate two or more outgoing trunk calls and then
transfer the trunks together. The transfer operation removes the original user from
the connection and conferences the outgoing trunks. Alternatively, the controlling
party can establish a conference call with the outgoing trunks and then drop out of
the conference, leaving only the outgoing trunks on the conference. This is an
optional enhancement to Trunk-to-Trunk Transfer and requires careful
administration and use.
Transfer Recall
Redirects a transferred call (with priority ringback) back to the person that
transferred the call only if the call is not answered by the person to which the call
was transferred to or if the call is not answered within the administered timer level.
Trunk Flash
Allows a feature or function button on a multifunction telephone or attendant
console to be assigned as a Flash button. Pressing this button while connected to
a trunk (which must have been administered to allow trunk flash) causes the
system to send a flash signal over the connected trunk.
Trunk Flash enables multifunction voice terminals to access central office
customized services that are provided by the central office to which the system is
connected. These services are electronic features, such as conference and
transfer, that are accessed by a sequence of flash signal and dial signals from the
system station on an active trunk call. The Trunk Flash feature can help to reduce
the number of trunk lines connected to the system.
Trunk Identification by Attendant
Allows an attendant or display-equipped telephone user to identify a specific trunk
being used on a call. This capability is provided by assigning a Trunk ID button to
the attendant console or telephone. This feature is particularly helpful for
identifying a faulty trunk. That trunk can then be removed from service and the
problem quickly corrected.